Customer Service Executive Job in Mumbai

Webenetic Private Limited
₹12,000 - ₹20,000 per month
5 openings
Night Shift
Full-time
301 people interested in this job
Posted on : 10-Nov-2021
Expires on : 17-Dec-2021
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
Fresher
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
Fresher
Gender
Both
Working days
monday - saturday
Timings
07:00 PM to 04:00 AM
Job Description

Customer Service Representative We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities: • Managing a team of representatives offering customer support. • Overseeing the customer service process. • Resolving customer complaints brought to your attention. • Creating policies and procedures. • Conducting quality assurance surveys with customers and providing feedback to the staff. • Possessing excellent product knowledge to enhance customer support. • Maintaining a pleasant working environment for your team. Customer Support Executive Requirements: • A minimum of 0 to 6 months experience. • Excellent interpersonal and written and oral communication skills. • Knowledge of CRM systems. • Computer skills. • Knowledge of mediation and conflict resolution techniques is preferable. Education : Under Graduate or Graduate Experience : 0-2 Years Salary : 12K-20K Shift Timing – Night Shift (7PM-4PM) Transport will be provided who stays in Navi Mumbai Job Location : Mumbai ( Wadala)

More about this Customer Service Executive job

There is an immediate opening for 5 open positions of Customer Service Executive for Full Time jobs in Wadala, Mumbai city. It is an exciting opportunity for job seekers who are Freshers. The minimum salary for this position is 12,000 INR and can go up to 20,000 INR (based on your performance during the interview and your experience). The company - Webenetic Private Limited is aggressively hiring Customer Service Executive to expand its business and cater to the growing customer base. This vacancy is suitable for Women & Men. The candidate should have completed Graduate degree and shall have language proficiency in English as Fluent English. The shift timings are from 07:00 PM to 04:00 AM. The company operates 6 days a week from monday - saturday. No work-related deposit needs to be made for this position. If you want to pursue a career in this direction, don’t miss this opportunity. There are limited job openings and they are filling fast. Apply to this job at the earliest on apna having Job ID 304290883. Keep exploring more Full Time Freshers & Night Shift jobs on apna according to your qualifications and interest.

Address
B-8 unit 116 1st floor BGTA Beas Premises co-op society, Wadala Truck Terminal, Mumbai, Maharashtra 400037, Wadala, Mumbai, Maharashtra - 400076

1 Crore+ Users

50 Lakh+ Jobs