Customer Service Executive

Novac Technology Solutions Pvt Ltd

Ghansoli, Mumbai

₹11,670 - ₹11,694 monthly*

Fixed

11670 - ₹11694

Earning Potential

11,694

You can earn more incentive if you perform well

Work from Office

Full Time

Freshers can apply

No English Required

Job Details

Interview Details

Job Highlights

1 applicants

Job Description

Greetings from Novac Technology Solutions LTD Job Title: Team Lead (Collections ) Location :Navi Mumbai (Mahape) Salary :As per Industry norms Roles & Responsibilities: Managing day to day planning, operational challenges and solving problems of a team of agents. Plan and manage the group's performance on the Score card metrics and look for methods to constantly exceed expectations. Responsible for management of Engagement, Attrition and ESAT for the team Prepare schedules for the teams and ensure attendance. Conduct meetings regularly to ensure open communication and devise an action plan to address issues/ concerns raised by the team Qualification :Any Graduate Required Candidate profile Eligibility Criteria Should know throughput calculation like attrition, shrinkage. Should have handled minimum 15 to 20 agents as team lead. Should handle the team weekly reviews and encourage team to meet organizational goals . Responsible for staff retention within the team. Should be aware of KRAS, KPIS. Should be f collection background handling financial products (Insurance, PL, other loans etc) Should have Role Experience: Minimum 1 -2 Years in Domestic Call Center and must be graduate. Interview Timings: 10 am to 5 pm Interview Location: Rupa Solitaire, B-1506, Level 15, Millenium Business Park (MBP), Mahape, Navi Mumbai 400709

More about this Customer Service Executive job

Novac Technology Solutions Pvt Ltd is aggressively hiring for the job profile of Customer Service Executive at Mumbai in Ghansoli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 11,670 INR and can go up to 11,694 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have No English Required skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have NaN working days i.e., 6 Week Off Monthly. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 13-Mar-2022. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

12th Pass

English Level

No English Required

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Novac Technology Solutions Pvt Ltd, Rupa Solitaire, Level-B, 1506, Sector-1, Mellinium Business Park, Mahape, Ghansoli, Navi Mumbai-400710 Ghansoli, Mumbai

Interview mode

Online/Telephonic

Job posted by Novac Technology Solutions Pvt Ltd

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