Customer Service Executive
Inventure Consultants
Customer Service Executive
Inventure Consultants
Malad West, Mumbai
₹15,000 - ₹32,000 monthly*
Fixed
₹15000 - ₹30000
Average Incentives*
₹2,000
Earning Potential
₹32,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
8 applicants
Job Description
Duties and Responsibility: - Experience in BPO/KPO preferred Exceptional written, interpersonal and presentation skills Proficiency in MS Office. - Should be experienced in customer service, who has the technical and practical knowledge of customer service/ relationship management process or Inside sales -She should have experience in multiple customer service support channels e.g. in- bound/ outbound calling, e- mail, web chat etc. Desired Candidate Profile: - Any Bachelor’s Degree is a must. - Excellent Verbal and Written communication. ability to manage/ reduce customer complaints. - Minimum 6 months of experience. - Ability to create and analyze reports. Ability to remain flexible and willing to change strategies Ability to be self-motivated and create an exciting workplace. Job Role: - Help customer service and retention function, handle customer queries, complaints, suggestions and requests on multiple support channels e- mail, phone, web chat etc./ Need to do cross selling - Collect and collate customer feedback for inputting into further development of product and technology. - Optimize the customer service function to provide best service at low cost (minimize the cost per service). Should have a sense of urgency, self-motivation and detail minded.
More about this Customer Service Executive job
Inventure Consultants is aggressively hiring for the job profile of Customer Service Executive at Mumbai in Malad West locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 32,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 10-Dec-2022. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Min. 1 Years
Education
12th Pass
English Level
Good (Intermediate / Advanced) English
Skills
Email Drafting, Telesales/Telemarketing
Job Role
Department
Customer Support
Employment Type
Full Time
Role / Category
Customer Support - BPO / Voice / Blended
Shift
Day Shift
Interview & address details
Work Location
1406-A/16E, New Link Rd, Malad, Mindspace, Malad West, Mumbai, Maharashtra 400064, India Malad West, Mumbai
Interview mode
In person
Interview address
Mindspace Malad, Paradigm S No 1460 A, Amity CHS, New Link Rd, Malad, Mindspace, Malad West, Mumbai, Maharashtra 400064, India Mumbai
Job posted by Inventure Consultants
This job has expired