Customer Service Executive (Chat)

Tech Mahindra Ltd

Malad, Mumbai

₹21,700 - ₹26,000 monthly

Fixed

21700 - ₹26000

Earning Potential

26,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

50 applicants

Job Description

Sieze the Moment !! Greetings from Tech Mahindra !! We are currently hiring for Customer Care Executive Location- Malad Eligibility 1) Graduates/HSC candidates with a minimum of 6 months of domestic/International BPO experience in voice. 2) SSC with a minimum of 1 year of international BPO experience in voice. 3) Age Limit is 18-44yrs Responsibilities of candidates include: • Answer inbound/outbound chats professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation Process- UK/ Ireland Processes Shift- 24*7 Week-off- 2(rotational) Chat and Voice Excellent communication skills in English for the voice process. Salary : Good hike on last drawn Salary + Floor Incentives + OT KINDLY NOTE ALL THE JOINERS ARE ELIGIBLE FOR CENTRALISED PICKUP AND DROP FACILITY Transport Boundaries are as follows: Western line : Churchgate - Virar Central line: CSMT - Thane Harbour line: CSMT Vashi Thanks.

More about this Customer Service Executive (Chat) job

Tech Mahindra Ltd is aggressively hiring for the job profile of Customer Service Executive at Mumbai in Malad locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 21,700 INR and can go up to 26,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from ROTATIONAL and will have NaN working days i.e., Rotational. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Feb-2022. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Unit No 118, 1st Floor, IJMIMA, Behind Goregaon Sports Club, Off, New Link Rd, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064, India Malad, Mumbai

Interview mode

Online/Telephonic

Job posted by Tech Mahindra Ltd

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