Responsibilities: Inbound Calls II Customer Service II Problem Solving Be a part of the Customer Helpdesk by effectively handling the customer queries and service requests, logging and updating Service Portals, ensuring Customer Satisfaction. Responsibilities: Handle all the tasks in Customer Helpdesk as per process. Attend to inbund calls from customers to their satisfaction Reply to all emails from Customers within TAT Log the Service Calls in portal correctly and timely Update Customer portals correctly and timely Handle Customer escalation Coordinate with Field team to schedule the calls and keep the customer informed of the schedule Coordinate with Warehouse for timely dispatch of spares

More about this Customer Support Executive job

Kusters Engineering India is aggressively hiring for the job profile of Customer Support Executive at Mumbai in Andheri East marol locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 19-Feb-2023. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!