Process IT Executive / Desktop Support Engineer About Process Should be able to assemble PC Arrange desktop as and when required Generate Employee database through software Installation and Configuration of PC Software Managing IT department in terms of connectivity, LAN Troubleshooting Asterisk, Linux, Vici dial Taking proper backup of all important data time to time SQL database Cumulative End of Day reports for delivery to clients Configuration of multiple VOIP accounts on vici dial Creation of filters & assigning the proper filter Allocation of the agent’s login resources Title IT Executive / Desktop Support Engineer Requirement Good Communication Skills (8/10) Aware of all compliance regulations-DOT/TRAI Thorough knowledge of Windows server AD and network equipment like switches and firewall L1 troubleshooting Should have analytical and trouble shooting skills with respect to the Dialers and lead list management Education IT Graduate with min 1 + year BPO experience Should have worked on predictive Dialers like Vici dial/Asterixis/Aspect Shift timings Rotational / Night Shift Transport Boundaries Kurla to Badlapur, Navi Mumbai. Don’t source candidates from western line Transport Facility NA Salary Range 15,000 to 25,000 (Net) (depends on knowledge and how candidate cracks the interview). Weekly Off Any 2 day off in a week USP Designation, Salary Rounds of Interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Technical Round (Check technical & process knowledge) Operations (Check knowledge, experience & discuss salary) Documents Educational + Identity Proof + Residential Proof + Salary Proof (Bank Statement/Payslip) + Relieving documents

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Smart Recruitment Consultancy is aggressively hiring for the job profile of IT Support Executive at Mumbai in Ghansoli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from ROTATIONAL/ NIGHT SHIFTS and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 06-Oct-2021. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!