Responsibilities of candidate includes: Be available to review all approved leads with a thorough review of the documents. To ensure every approved loan has a mode of repayment. Be consistent to liaise with dealer/merchant partners . Educate customers about the simplified POS financing solutions offered by Monedo and therefore the specific details of the loan. Be available to receive all inbound calls and resolve customer as well as dealer queries/questions completely. Be a solution provider for our internal as well as external customers. Maintain follow ups appropriately to ensure the issues/problems are addressed appropriately and resolved completely. Skilled to handle escalated scenarios/situations. Be versatile as well as flexible to fathom and support all departments of our business. Keep oneself abreast with the latest in the business. To ensure all incoming emails are resolved appropriately. Draft comprehensible and professional responses Committed to deliver First Time resolution consistently. Committed to understand customer complaints and resolve them completely under all circumstances. Direct customer complaints to the right authorities/departments appropriately. Abide by company procedures, policies, and guidelines at all times.

More about this Management Trainee job

Monedo Financial Services Pvt Ltd is aggressively hiring for the job profile of Management Trainee at Mumbai in Andheri East locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 3,000 INR and can go up to 4,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM to 07:00 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 07-Mar-2022. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!