Sales Team Leader

Samworld Services Pvt. Ltd.
₹25,000 - ₹30,000 per month
50 openings
Full-time
148 people interested in this job
Posted on : 26-Jun-2021
Expires on : 31-Jul-2021
Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
1 - 2 years
Gender
Male Only
Education
12th Pass (Associate Degree)
English Level
Thoda English
Experience
1 - 2 years
Gender
Male Only
Working days
Monday - Saturday
Timings
9 AM - 6 PM
Job Description
Responsibilities of the candidates include: • Manage a team of individuals working on telesales/customer support • Resolve customer complaints brought to your attention • Create policies and procedures • Plan the training and standardization of service delivery • Manage inbound and outbound customer calls in a timely manner • Identify customers’ needs and wants, clarifying information whenever possible • Conduct quality assurance surveys with customers and provide feedback to the team • Gain comprehensive product knowledge to enhance customer support • Maintain a pleasant working environment for your team"
Address
sakinaka, Vashi, Mumbai, Maharashtra - 400076

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