Telecalling Team Leader

Teleperformance

Malad West, Mumbai

₹30,000 - ₹40,000 monthly

Fixed

30000 - ₹40000

Earning Potential

40,000

Work from Office

Full Time

Min. 1 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

41 applicants

Job Description

Process-HP - Voice Process About Process Manage productivity requirements and implement strategies to improve production Monitor daily production reports and proactively manage files as they approach SLA commitments Ensure client dictated SLA’s are adhered to Assist in the clarification or resolution of issues as they arise between customers and operating personnel Handle attrition and shrinkage Requirement-Good Communication Skills (8/10) Education-Undergraduate (2+ years of experience) /Graduate (1.5 + years) into Technical Hardware (Voice Process) as TL on papers from BPO Shift timings-24*7, 6 days working Transport Boundaries-Source candidates from Western Line only Transport Facility-Transport will be provided as per policy within boundary limits Salary Range-4L to 5.5L pa Weekly Off-1 rotational off USP-Brand, Designation Rounds of Interview HR (Check previous experience, Qualification, Age, Communication skills, Compensation, Stability) Operations (Process knowledge, Age, Stability, Communication skills, Compensation) Client (Check knowledge and experience) Documents-Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Payslip) + Relieving Documents

More about this Telecalling Team Leader job

Teleperformance is aggressively hiring for the job profile of Telecalling Team Leader at Mumbai in Malad West locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 24*7 and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 22-Oct-2021. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Sales & BD

Employment Type

Full Time

Role / Category

Telesales

Shift

Day Shift

Interview & address details

Work Location

Malad, Malad West, Mumbai, Maharashtra, India Malad West, Mumbai

Interview mode

Online/Telephonic

Job posted by Teleperformance

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