Responsibilities: Lead Generation II Cold Calling salary with incentives • Call existing and potential customers to inform, convince and sell the company's products and services • Develop and sustain solid relationships with customers to encourage repeat business • Accurately record details of customer's purchase orders and process customer purchases • Gain comprehensive product knowledge to enhance performance • Refer customer requests/complaints to designated departments and follow-up to ensure action has been taken Telesales Representative 12,000 to 15,000 plus incentives • Contacting potential or existing customers to inform them about a product or service using scripts • Answering questions about products or the company • Asking questions to understand customer requirements and close sales Job brief We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Responsibilities • Contact potential or existing customers to inform them about a product or service using scripts • Answer questions about products or the company • Ask questions to understand customer requirements and close sales • Direct prospects to the field sales team when needed • Enter and update customer information in the database • Take and process orders in an accurate manner • Handle grievances to preserve the company’s reputation • Go the “extra mile” to meet sales quota and facilitate future sales • Keep records of calls and sales and note useful information Requirements • Proven experience as telesales representative or other sales/customer service role • Proven track record of successfully meeting sales quota preferably over the phone • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems • Ability to learn about products and services and describe/explain them to prospects • Excellent knowledge of English • Excellent communication and interpersonal skills • Cool-tempered and able to handle rejection • Outstanding negotiation skills with the ability to resolve issues and address complaints

More about this Telesales Executive job

Chrysoprase Multimedia and Services is aggressively hiring for the job profile of Telesales Executive at Mumbai in Kandivali East locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 13,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 19-Jan-2023. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!