Spa Supervisor

Sunway Wellness

Laxmi Nagar, Nagpur

₹10,000 - ₹21,000 monthly*

Fixed

10000 - ₹20000

Average Incentives*

1,000

Earning Potential

21,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

187 applicants

Benefits include: Travel Allowance (TA)

Job Description

1.Operation Management - Oversees daily Spa Operations to ensure areas are well maintained & service is delivered seamlessly in accordance with spa standard. Perform other duties as assigned by Spa Operations Manager or Director of Spa.

2.Team Handling - Create weekly schedule for staffs. Maintain a co-operative team attitude with co-workers.

3. Guest Appointments - Answering phones, book appointments, perform check in and check out of all spa guests. Handle payment transactions of guests’ treatment and retail products, completing all shift reports and paperwork. Scheduling spa reservations and upsell treatments to maximize room and therapist utilization.

5.Follow SOP - Follow all company policies and procedures.

6.Grooming - Ensure uniform and appearance is tidy and professional, in line with grooming standards.

7.Record Keeping - Document pertinent information in the departmental logbook and/or guest incident action forms.

8.Monitor Performance - Monitor team performance & provide constructive feedback for improvement.

9.Hygiene Practices - Monitoring the guest areas of spa to ensure that the front desk, spa lounge, locker areas & fitness facilities are at all times, neat, orderly & well stocked.

10.Visual merchandising - Merchandising & maintenance of neat & orderly retail displays.

11.Generate Revenue - Seek the spa's ability to maximize revenues by analysing the day-to-day bookings, future bookings and coordinating schedules and services with lead therapist and receptionist accordingly.

Job role

Work location

169, RPTS Road, Laxminagar, Nagpur, Maharashtra, India

Department

Admin / Back Office / Computer Operator

Role / Category

Front Office / Receptionist

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Operations Planning & Control, Front Office / Receptionist

English level

Basic English

Age limit

18 - 35 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

169, RPTS Road, Laxminagar, Nagpur, Maharashtra, India

About company

Name

Sunway Wellness

Address

169, RPTS Road, Laxminagar, Nagpur, Maharashtra, India

Job posted by Sunway Wellness

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