Telecalling Assistant

7 Phinix

Godhani, Nagpur

₹10,000 - ₹15,000 monthly

Fixed

10000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Min. 1 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

18 applicants

Job Description

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organization’s service and product information. Processing forms, orders, and applications requested by the customers. Identifying, escalating priority issues and reporting to the high-level management. Routing inbound calls to the appropriate resources. Following up complicated customer calls where required. Completing call notes and call reports as necessary and updating them in the CRM. Obtaining and evaluating all relevant data to handle complaints and inquiries. Recording details of comments, inquiries, complaints, and actions taken. Managing administration, communicating and coordinating with internal departments. Other duties as assigned. Requirements: Open availability: Monday through Saturday. Experience in dealing with the public. Excellent communication skills, including verbal with proper grammar. Ability to work with others in a close manner. Good computer skills. Good multi-tasking skills. Skills and Specifications Technical expert in related computer applications. Able to react effectively and calmly in emergencies. Able to maintain customer confidentiality. Note: candidate should send resume with current passport size photo on it.

More about this Telecalling Assistant job

7 Phinix is aggressively hiring for the job profile of Telecalling Assistant at Nagpur in Godhani locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Nagpur to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 11:00 AM to 07:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Nagpur at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Jan-2022. For more details, download apna app and find Full Time jobs in Nagpur. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Sales & BD

Employment Type

Full Time

Role / Category

Telesales

Shift

Day Shift

Interview & address details

Work Location

Koradi Road Godhani Nagpur Godhani, Nagpur

Interview mode

Online/Telephonic

Job posted by 7 Phinix

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