Org. Address – Nasik – Jail Road Qualification – 12th / degree in any stream CTC – 169050/- Fixed *FEMALE CANDIDATES ONLY* Below is Job Description: Job Responsibilities 1. Manage all customer interactions as rostered within parameters 2. Demonstrate ownership on calls when contacted by customer 3. Respond to all customers in appropriate tone and language 4. Offer a solution-based approach for all customer interactions 5. Educate the customer at every given possible opportunity 6. Ensure updation of product, system, process and policy knowledge 7. Adhere to rostered timing, scheduled shifts and activities 8. Capture customer details and data relevant to the call or service 9. Resolve customer queries within agreed timelines . 10.Manage outbound campaigns as per business requirement 11. Increase, develop and retain customer base through relationship building and service 12. Follow all contact centre policies, procedures, code of conduct and legislative requirements " Skills and Competencies 1. Good Communication 2. Basic computer knowledge 3. Problem solving skills 4. Customer focus 5. Technical orientation 6. Attention to detail 7. Service mind-set Education 10 + 2 / Graduation degree in any discipline Experience Fresher - 2 years Laptop/PC / Smart phone mandatory(Minimum 4GB RAM Required) • Nasik Location • Work From Home • Language- English • Candidate should be from Nasik / Amravati / Nagpur / Wardha / Mumbai / Navi Mumbai within 100km radius from these cities. • 2nd dose of Covid Vaccination should be completed.

More about this Customer Care Executive job

Reliable First Adcon is aggressively hiring for the job profile of Customer Care Executive at Nashik in Nashik locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 13,000 INR and can go up to 14,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Nashik to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Nashik at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 16-Jun-2022. For more details, download apna app and find jobs in Nashik. Through apna, you can find jobs in 74 cities across India. Join NOW!