Customer Relationship Manager

We are looking for a Customer Relationship Manager to handle customer inquiries, leads, and follow-ups for Vertical Stones.

The candidate must be confident, professional, and passionate about helping customers choose the right wall cladding solutions.

Responsibilities:

• Explain product details (stones, bricks, exposed concrete, USP’s)
• Share catalogs, videos, and quotations
• Follow up with leads and maintain proper records
• Build strong relationships with clients (architects, builders, homeowners)
• Understand customer needs and guide them with the best product
• Update daily reports

Required Skills:

• Good communication (English, Hindi, Marathi preferred)
• Basic knowledge of interior/exterior materials (training will be given)
• Smart follow-up & customer handling
• Ability to maintain customer satisfaction
• Confident, polite & quick learner

Work Type:

• Full-time
• Office work + phone-based communication + field
• Training provided