Our company is searching for experienced candidates for the position of CUSTOMER SERVICE EXECUTIVE. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.

Roles & Responsibilities:

• Ability to manage multiple priorities, multi-task
• Route calls as necessary
• Listen and understand customer requests, questions and concerns
• Initiating/making outbound telemarketing calls to obtain appointments for our sales team
• Perform other assigned tasks and duties to support the customer service department
• Proposing the appropriate scope of service
• Must be able to work in a team environment, communicate with other agents, develop computer skills, and promote a positive work ethic
• Maintains ongoing contact with appropriate operations managers to ensure follow through on requests

1. Qualification: Graduate Or HSC can Apply
2. Fixed Day Shift
3. 1 Rotational Week Off
4. Process: Outbound & Inbound Process (Service & Sales)