Customer Support Executive

True Hire Consulting Services

Ghansoli, Navi Mumbai

₹14,000 - ₹25,000 monthly


14000 - ₹25000

Earning Potential


Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

174 applicants

Benefits include: PF

Job Description

We are looking for candidates – with a background of handling Customer Service Support (commercial, technical combination is preferred) with an experience of 1-4 years in our company to ensure that he/ she is a support function to the Department stakeholders This Position will be based in Mumbai Key skills:

• Developing and maintaining database as required on a regular basis.

• Market Research work related to Business and New areas of operations

• With respect to Customer Service - To profile the prospects, understand their concerns and requirements for smooth flow of day-to-day task of the sales team as well as Vendors 

• Follow up 

• Communicating within the Departments for smooth operations

• Maintain regular follow-up and interaction with the identified prospects for a proper and complete understanding of requirements,

• Follow-ups regarding Pick up 

• Maintain and regular housekeeping of the Master data of the vendors. 

• Assist the Sales team 

• Build and promote strong and long-lasting interpersonal customer relationships with existing and new clients.

• Supporting all Sales Staff with collaterals -Business Cards, Complementary articles for promotion

• Responding to all HR requests, and support, as needed

• Review of Sales personnel activities

• Updating of all records – coordinate with TLs, if not uploaded

• Leave Records on Daily basis

• Daily Reports 


• Good communication skills in English, Hindi, Tamil & other South Indian languages.

• Strong multitasking, time management, and target-achieving skills. Proactive and self-motivated

• Good knowledge of making PPTs / Excel, ERP / Navision

• Good knowledge of MS Office, databases, and information systems.

Note- Immediate Joiners are preferred

Job role

Work location

Ghansoli, Navi Mumbai, Maharashtra, India


Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time


Day Shift

Job requirements


Min. 6 months


12th Pass

Past role/category experience

Customer Support - International Voice Process, Customer Success, Customer Support - BPO / Voice / Blended, Telesales

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years


Any gender

Interview details

Interview mode


About company


True Hire Consulting Services


Ghansoli, Navi Mumbai, Maharashtra, India

Job posted by True Hire Consulting Services

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