Customer Support Executive
True Hire Consulting Services
Customer Support Executive
True Hire Consulting Services
Ghansoli, Navi Mumbai
₹14,000 - ₹25,000 monthly
Fixed
₹14000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
174 applicants
Benefits include: PF
Job Description
We are looking for candidates – with a background of handling Customer Service Support (commercial, technical combination is preferred) with an experience of 1-4 years in our company to ensure that he/ she is a support function to the Department stakeholders This Position will be based in Mumbai Key skills:
• Developing and maintaining database as required on a regular basis.
• Market Research work related to Business and New areas of operations
• With respect to Customer Service - To profile the prospects, understand their concerns and requirements for smooth flow of day-to-day task of the sales team as well as Vendors
• Follow up
• Communicating within the Departments for smooth operations
• Maintain regular follow-up and interaction with the identified prospects for a proper and complete understanding of requirements,
• Follow-ups regarding Pick up
• Maintain and regular housekeeping of the Master data of the vendors.
• Assist the Sales team
• Build and promote strong and long-lasting interpersonal customer relationships with existing and new clients.
• Supporting all Sales Staff with collaterals -Business Cards, Complementary articles for promotion
• Responding to all HR requests, and support, as needed
• Review of Sales personnel activities
• Updating of all records – coordinate with TLs, if not uploaded
• Leave Records on Daily basis
• Daily Reports
Qualification:
• Good communication skills in English, Hindi, Tamil & other South Indian languages.
• Strong multitasking, time management, and target-achieving skills. Proactive and self-motivated
• Good knowledge of making PPTs / Excel, ERP / Navision
• Good knowledge of MS Office, databases, and information systems.
Note- Immediate Joiners are preferred
Job role
Work location
Ghansoli, Navi Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process, Customer Success, Telesales
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
True Hire Consulting Services
Address
Ghansoli, Navi Mumbai, Maharashtra, India
Job posted by True Hire Consulting Services
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