Customer Care Executive

Ecomelectron

Azadpur, New Delhi

₹12,000 - ₹15,000 monthly

Fixed

12000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

43 applicants

Benefits include: Mobile Allowance

Job Description

Customer Care Executive | Ecomelectron

Roles and Responsibilities

- Answering to all the pre-purchase and post-purchase queries from the customer.

- Answering to all the service calls.

- Registering the customer’s calls in the Service Partner CRM.

- Doing Review and Feedback Calls With the Customers.

- Maintaining Customers issue tracker.

Key Skills

- Excellent communication skills with a strong command of the English Language and accent is a must.

- Technically sound.

- Computer literate with good typing speed.

- Basic knowledge of Microsoft Excel, Google Sheets, Microsoft Word.

- Preferably a multilingual candidate


Desired Candidate Profile

- Female candidates with good command over any of the south Indian Languages from Tamil, Kannada, Telegu, Malayalam will be preferred.


Qualification

- Graduate in any stream.


Note

After applying if your cv gets shortlisted we will send you a confirmation email with the details of the interview process with in 48 hrs.

Job role

Work location

Azadpur, Delhi, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Past role/category experience

Customer Support - Service Delivery, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Age limit

18 - 45 years

Gender

Female

Interview details

Interview mode

In person

Interview address

Azadpur, Delhi, India

About company

Name

Ecomelectron

Address

Azadpur, Delhi, India

Job posted by Ecomelectron

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