A Field Service Engineer provides on-site technical support, installation, maintenance, and repair of products or systems at customer locations. They troubleshoot issues, offer training, and ensure customer satisfaction by resolving technical problems and providing solutions. 

Responsibilities typically include:

• Installation and Setup: Setting up and configuring new equipment or systems at customer sites. 
• Troubleshooting and Repair: Diagnosing and resolving technical issues, performing repairs, and ensuring optimal performance. 
• Maintenance: Conducting preventative maintenance and ensuring equipment is functioning as intended. 
• Customer Support: Providing technical assistance, training, and guidance to customers on product usage and best practices. 
• Communication: Communicating effectively with customers, sales teams, and internal engineering teams. 
• Documentation: Maintaining accurate records of service calls, installations, and repairs. 
• Compliance: Ensuring adherence to safety regulations and company policies. 

Skills and Qualifications:

• Technical Expertise: Strong knowledge of the products and systems being serviced. 
• Troubleshooting and Problem-Solving: Ability to diagnose and resolve complex technical issues. 
• Customer Service: Excellent communication and interpersonal skills to interact with customers effectively. 
• Communication: Ability to explain technical concepts clearly and concisely. 
• Adaptability: Ability to adapt to changing situations and work independently or as part of a team. 
• Time Management: Ability to manage multiple priorities and meet deadlines. 
• Education and Experience: Relevant technical degree or certification, and experience in the field