Technical Support Engineer

Fixpapa Technologies Private Limited

New Rajendra Nagar, New Delhi

₹8,000 - ₹18,000 monthly*

Fixed

8000 - ₹16000

Average Incentives*

2,000

Earning Potential

18,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

144 applicants

Job Description

Experience: Minimum 1 years


We are seeking skilled and experienced IT Hardware Engineers at L1 to join our dynamic team and provide comprehensive support for a wide range of hardware components including laptops, desktops, printers, CCTV systems, servers, chipsets, and networking solutions. The ideal candidates will possess a deep understanding of hardware troubleshooting, repair, and maintenance, as well as proficiency in operating system installations, firewall management, and network solutions.

Responsibilities:

Level 1 (L1) IT Hardware Engineer:

Diagnose install and resolve hardware and software issues for laptops, desktops, printers, wi-fi, Microsoft office 365 and outlook configure and other peripheral devices.

Provide basic technical support to end-users regarding hardware-related problems.

Install and configure operating systems on various devices.

Collaborate with L2 and L3 engineers for escalated issues.

Requirements:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Proven experience as an IT Hardware Engineer at different levels (L1, L2, L3).

Expertise in troubleshooting and repairing laptops, desktops, printers, CCTV systems, servers, and chip sets.

Proficiency in operating system installations (Windows, Linux, macOS).

Experience with firewall management and network solutions.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and collaboratively in a team environment.

Willingness to travel as needed for on-site support.

Certifications (Optional):

Hardware Networking Certification

CompTIA A+, CompTIA Network+, CompTIA Security+

Cisco Certified Network Associate (CCNA)

Microsoft Certified: Windows 10 or Server certifications

Job role

Work location

Rajendra Nagar, New Delhi, Delhi, India

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Past role/category experience

Technology / IT Project Management, IT Infrastructure Services, Other Program / Project Management, IT Support, IT Security

English level

Basic English

Age limit

18 - 40 years

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Fixpapa Technologies Private Limited

Address

Rajendra Nagar, New Delhi, Delhi, India

Job posted by Fixpapa Technologies Private Limited

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