Telesales Executive

We are looking for a persuasive and customer-focused Tele sales Executive who can effectively communicate with prospective clients, draft professional emails, and manage data efficiently using Excel. The ideal candidate will excel in building customer relationships, achieving sales targets, and maintaining accurate sales records.

Key Responsibilities Make outbound calls to potential and existing customers to promote products and services.

• Understand customer needs and provide appropriate product recommendations.
• Follow up on leads, inquiries, and previous conversations to convert opportunities into sales.
• Draft clear, professional, and persuasive emails for follow-ups, quotations, and customer communication.
• Maintain and update customer databases using Excel, ensuring data accuracy and completeness.
• Prepare daily/weekly sales reports using Excel (pivot tables, charts, formulas, etc.).
• Achieve assigned sales targets and contribute to team performance.
• Handle customer questions, concerns, and objections effectively.
• Coordinate with internal teams for order processing, delivery, and after-sales support.
• Maintain a high level of product knowledge and stay updated on sales techniques.
• Qualifications 12th, diploma or bachelor’s degree preferred.
• Proven experience in telesales or a similar customer service/sales role.
• Excellent verbal communication and negotiation skills.
• Strong writing skills with the ability to draft professional emails.
• Proficiency in Microsoft Excel (VLOOKUP, pivot tables, data entry, basic formulas).
• Good typing speed and attention to detail.
• Ability to handle high call volumes and work in a target-driven environment.
• Positive attitude, resilience, and ability to work as part of a team.