Customer Relationship Officer

Kotak Mahindra Bank Limited

Noida

Not disclosed

Work from Office

Full Time

Any experience

Job Details

Job Description

811-CEC Officer-Inbound-Digital Banking Kotak 811-Contact Centre Inbound

 

 

 

 

811 Digital – Outbound Officer

 

 

DepartmentRetail Liabilities | Digital Banking
LocationMumbai, Thane
Number of PositionsMultiple
Position GradeM1

 

 

 

 

 

 

  • Assisting in resolving customer queries.
  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Providing information to customers.
  • Monitoring sales performance.
  • Closing sales deals.
  • Keeping a record of calls and relevant details.
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Make sales or recommendations for products or services that may better suit customer needs
  • Adhere to all company policies and procedures

 

 

 

 

 

  • Graduate with decent English communication.
  • Candidate should have a pleasing personality and should be presentable.
  • Should be dedicated and display integrity.
  • Willingness to learn with an attitude of continuous improvement.
  • Willing to work in rotating shifts

 

 

 

Job role

Work location

Noida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

About company

Name

Kotak Mahindra Bank Limited

Job posted by Kotak Mahindra Bank Limited

This job has expired

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