The concise responsibility of the incumbent would be as follows:

Lead Engagement: Initiate outbound calls to potential customers from

company-generated leads.

Follow-Up: Nurture leads by following up on inquiries and maintaining

communication through various channels (phone calls, emails, etc.).

Qualification: Qualify leads based on established criteria and gather

essential information to understand their needs and buying intent.

Closing the deal: Work closely with the Field Sales Team to facilitate the

closing process, including negotiations and overcoming objections.

Product/Service Knowledge: Acquire in-depth knowledge of our

products/services to effectively communicate their value propositions to

prospects.

Appointment Setting: Schedule meetings and appointments for the

Field Sales Team based on qualified leads.

CRM Management: Update and maintain accurate records of interactions

with leads in the Customer Relationship Management (CRM) system.

Collaboration: Coordinate with the Marketing and Sales teams to ensure

alignment in lead generation efforts and strategies.

Performance Metrics: Meet and exceed individual and team-based sales

targets and Key Performance Indicators (KPIs).

Requirements:

● Excellent communication and interpersonal skills.

● Ability to effectively engage and build rapport with prospects over

the phone.

● Strong organisational and time-management abilities.

● Results-driven mindset with a track record of meeting or exceeding

sales targets.

● Adaptability to a dynamic and fast-paced work environment.

● Stay abreast of industry trends, monitor competitor activities, and

analyse market developments to identify both opportunities and

potential challenges.

● Preferred background or familiarity with the Banking Industry, BPO

or ed-tech sector, offering an added advantage in fulfilling the

requirements of this role