Collections Specialist



Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Collections & Deductions (Dispute) Analyst - Process Associate

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Inviting applications for the role of Collections & Deductions (Dispute) Analyst - Process Associate! In this role associate will work with a team to provide analytical support on deductions recovery. Such analytical support may include data management, data interpretation, reporting, structuring an analysis, interpreting the results in a business context, and providing insights to team to drive deduction recovery. The analyst should be able to identify pattern emerging from data and reports and establish the linkage for the same with business problems. Incumbent should know pricing process - price change to process communication. & able to identify leakages at each stage in value chain and work with stakeholders to fix it. Also, able to work on pricing claims, independently validate them and clear with in timelines.

Responsibilities • Prepares and analyses data. This can include locating, profiling, cleansing, extracting, mapping, importing, validating, or modelling. • Performs validation and testing to confirm the accuracy of the information built. • Interprets results of analyses, identifies trends and issues, and develops recommendations to support business objectives. • Communicates valuable information so that it is easy to understand and influences other to act based on the useful information provided. • Think strategically about data as a core enterprise asset and assist in all phases of the advanced analytic development process. • Slice and dice through the database and come up with actionable analytical insights.

Qualification we seek in you! Minimum Qualification • Graduate or equivalent • Relevant experience in Dispute Management, OTC • Analytical aptitude - problem solving, quantitative.

Preferred Qualification • Knowledge on Collections, Cash & Trade Promotion in CPG / heavy manufacturing industry • Analytical skills, problem solving ability and attention to detail. • Should have ability to handle large data sets on excel & in arriving at meaningful findings. • Proficiency with Microsoft Office and well versed in Excel. • Work in a dynamic and fast-paced environment without compromising the quality. • Excellent communication/ interpersonal skills • Exposure to ERP systems (SAP).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job role

Work location



Finance & Accounting

Role / Category


Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

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