Desktop Support Engineer

Ebliss Info Systems

Sector 57, Noida

₹12,000 - ₹15,000 monthly

Fixed

12000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

200+ applicants

Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Laptop, Health Insurance

Job Description

Roles and Responsibilities

 

·        Responding to client support requests.

·        Contacting clients to find out the nature of the problem.

·        Traveling to the client’s location or connecting via a remote link.

·        Troubleshooting hardware and software issues.

·        Installing and maintaining hardware and computer peripherals.

·        Installing and upgrading operating systems and computer software.

·        Troubleshooting networking and connection issues.

·        Advising on software or hardware upgrades.

·        Providing basic training in computer operation and management.

·        Completing job reports and ordering supplies.

·        Troubleshooting hardware and software issues.

·        Installing and maintaining hardware and computer peripherals.

·        Troubleshooting networking and connection issues.

·        Installation, Configure and administrative window Servers 2012, 2016, 2022. Creating Active directory, configuring User profile, creating local and Global groups, Managing Account and Domain controller.

·        Managing Active Directory database (Backup Restore) and Replication Create Domain controller, Parent Domain and child domain, working with Users and Groups, Software deployment, RAS.

·        Knowledge of Active Directory Services; Active Directory Group Policy Objects (GPO), Group Policy Management Console (GPMC), DHCP, and DNS.

·        Sharing Folders, Planning and Assigning NTFS permissions. System Policies and Hardware profiles, Disk quota management, disk mirroring and backup the data Using backup devices, Networking using TCP/IP and related services like DHCP, DNS.

·        Installation and configuration DHCP Server/Client.

·        Remote installation of Operating system. User permissions, share level permissions, security permission, Internet Printing, Printer Sharing.

·        Installation of Quick Heal Admin Console and deploy using client package at user end.

·        Configuring, managing and installing the operating systems Windows 11, Windows10.

·        Experience in Sophos firewall Installation and configuration.

·        Configure E-mail Client like Outlook Express, Microsoft Outlook 2013 to 2016, Exchange, Thunderbird mail, Mac mail.

·        Mapping client’s requirements & architecting customized solutions to suit their requirements.

·        Coordinating project management; responsible for monitoring on-site activities and final execution of projects within the time and cost parameters.

·        Designing network layouts & managing the installation, configuration and commissioning of telecom systems.

·        Routine monitoring of performance reports as a measure of preventive maintenance.

·        Managing the installation of servers, printers, drivers, various software, Front-end tools etc.

·        Configuring Modems, Router connectivity, servers.

·        Creating and Configuring Mail Enable users & Group Accounts.

·        Responsible for all Desktop and Printer related problems.

·        Successful project and technical team leader and motivator.

·        Inventory management of the systems, printers, and various devices, system hardware.

·        Good communication verbal and written.


Job role

Work location

A-51, Block A, Sector 57, Noida, Uttar Pradesh 201301, India Ghaziabad Sector 22, Delhi-NCR

Department

Engineering - Hardware & Networks

Role / Category

Hardware

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Diploma

Past role/category experience

Hardware, IT Network, IT Infrastructure Services, IT Security, Technology / IT Project Management

Skills

Troubleshooting, Configuring computer hardware, Installing operating systems, Technical log, Software issues handling, Technical troubleshooting

English level

Basic English

Gender

Male

Interview details

Interview mode

In person

Interview address

A-51, Block A, Sector 57, Noida, Uttar Pradesh 201301, India

About company

Name

Ebliss Info Systems

Address

A-51, Block A, Sector 57, Noida, Uttar Pradesh 201301, India Ghaziabad Sector 22, Delhi-NCR

Job posted by Ebliss Info Systems

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