Manager - Network Operations & Engineering

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Manager- Network Operations & Engineering

In this role we are looking someone who ha s holding hardcore 24X7 Ops experience . Must have designed the network for large scale infra and delivered the project end to end

Responsibilities

· Candidate must have worked/handled the IT projects and delivered end to end

· Candidate should have experience of handling the team

· Global customer interaction is one of the key expectation from candidate

· The candidate should hold very rich experience in corporate LAN & WAN infra

· Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN)

· He/she need to lead function and drive the project/operations end to end

· Candidate should be very strong in written & oral communication

· Candidate should be holding good understanding of DevOps environment

· Playing accountable role along with team while handling the operations issues and delivering the assigned projects

· Working with internal / external resources to deliver the assigned task

· Candidate may get into Ops critical issues to isolate the root cause technically

· He/she may have to get into the issues technically, drive the issue closure along with OEM

· Work with different Vendors and service Provider for faster and accurate resolution/implementation.

· Identifying open risk in the production network and provide input for mitigation.

· Creation of technical documents and working with internal team to implement the same

· Finding the scope improvement by initiating the Lean/Six Sigma projects to add the efficiency in to system/ process

Qualifications we seek in you!

Minimum Qualifications/ Skills

· Graduate

Preferred Qualifications/ Skills

· CCNP (Must)

· Candidate should be very strong in written & oral communication.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training