Service Delivery Operations Representative
Accenture India Private Limited
Service Delivery Operations Representative
Accenture India Private Limited
Noida
Not disclosed
Job Details
Job Description
Service Delivery Operations Representati
Project Role : Service Delivery Operations RepresentatiProject Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.
Must have skills : Microsoft 365
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your day will involve overseeing operational tasks, ensuring team efficiency, and maintaining service excellence. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Manage work assignments effectively. - Drive people management activities within the delivery team. - Ensure service delivery quality and cost management. - Maintain operational efficiency. - Monitor and improve service excellence. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft 365. - Strong understanding of cloud-based services. - Experience with service delivery operations. - Knowledge of project management principles. - Hands-on experience with data analysis tools. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft 365. - This position is based at our Noida office. - A 15 years full time education is required.
Job role
Work location
Noida
Department
Operations
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
About company
Name
Accenture India Private Limited
Job posted by Accenture India Private Limited
This job has expired