Telecaller
Ritvi Innovations Private Limited
Telecaller
Ritvi Innovations Private Limited
Sector 62, Noida
₹10,000 - ₹15,000 monthly
Fixed
₹10000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
68 applicants
Job Description
Job Description:
We are hiring for Telecallers to engage with potential users and explain how they can leverage our crowdfunding platform to raise funds for their projects, causes, or business ventures. You will play a crucial role in educating people about the platform’s features, addressing their inquiries, and guiding them through the sign-up process.
Key Responsibilities:
· Make outbound calls to potential platform users, including individuals, NGOs, startups, and businesses.
· Explain the key features and benefits of using our crowdfunding platform.
· Answer questions about how crowdfunding works, including campaign setup, promotion, and fundraising strategies.
· Guide users through the sign-up process and help them understand the next steps for launching a campaign.
· Follow up with interested leads and ensure they have all the information needed to move forward.
· Maintain detailed records of calls, feedback, and follow-up actions.
· Achieve weekly call targets and help grow our platform's user base.
Qualifications and Skills:
· Prior experience in telecalling, customer service, or sales roles is preferred.
· Strong communication and interpersonal skills with the ability to engage diverse audiences.
· A basic understanding of crowdfunding or willingness to learn.
· Ability to explain technical concepts (like platform features) in a clear and simple manner.
· Goal-oriented, proactive, and self-motivated.
· Comfortable using CRM tools and maintaining call logs.
Benefits:
· Competitive compensation and performance-based incentives.
· Opportunity to work in a fast-growing sector and contribute to impactful causes.
· Training and professional development support.
Job role
Work location
I-THUM TOWER, opposite Electronic City Metro Station Road, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh, India Sector 62, Noida
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
Customer Support - Service Delivery, Customer Support - BPO / Voice / Blended
English level
Basic English
Gender
Any gender
About company
Name
Ritvi Innovations Private Limited
Address
I-THUM TOWER, opposite Electronic City Metro Station Road, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh, India Sector 62, Noida
Job posted by Ritvi Innovations Private Limited
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