Telecaller

Ritvi Innovations Private Limited

Sector 62, Noida

₹10,000 - ₹15,000 monthly

Fixed

10000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

68 applicants

Job Description

Job Description:

We are hiring for Telecallers to engage with potential users and explain how they can leverage our crowdfunding platform to raise funds for their projects, causes, or business ventures. You will play a crucial role in educating people about the platform’s features, addressing their inquiries, and guiding them through the sign-up process.

 

Key Responsibilities:

·        Make outbound calls to potential platform users, including individuals, NGOs, startups, and businesses.

·        Explain the key features and benefits of using our crowdfunding platform.

·        Answer questions about how crowdfunding works, including campaign setup, promotion, and fundraising strategies.

·        Guide users through the sign-up process and help them understand the next steps for launching a campaign.

·        Follow up with interested leads and ensure they have all the information needed to move forward.

·        Maintain detailed records of calls, feedback, and follow-up actions.

·        Achieve weekly call targets and help grow our platform's user base.


Qualifications and Skills:

·        Prior experience in telecalling, customer service, or sales roles is preferred.

·        Strong communication and interpersonal skills with the ability to engage diverse audiences.

·        A basic understanding of crowdfunding or willingness to learn.

·        Ability to explain technical concepts (like platform features) in a clear and simple manner.

·        Goal-oriented, proactive, and self-motivated.

·        Comfortable using CRM tools and maintaining call logs.


Benefits:

·        Competitive compensation and performance-based incentives.

·        Opportunity to work in a fast-growing sector and contribute to impactful causes.

·        Training and professional development support.

Job role

Work location

I-THUM TOWER, opposite Electronic City Metro Station Road, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh, India Sector 62, Noida

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Customer Support - Service Delivery, Customer Support - BPO / Voice / Blended

English level

Basic English

Gender

Any gender

About company

Name

Ritvi Innovations Private Limited

Address

I-THUM TOWER, opposite Electronic City Metro Station Road, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh, India Sector 62, Noida

Job posted by Ritvi Innovations Private Limited

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