Responsibilities: Data Entry II Customer Satisfaction II Sales II Cold Calling • Answering inbound/outbound customer calls, as per requirement • Handling customer inquiries, clarifying information to achieve customer satisfaction • Communication with customers over phone and mail • Responsible for all clients' documentation, like welcoming the client through calls and email and helping them to get on-board by providing all the basic information to them regarding the stamp duty registration process. • Sending allotment letters, payment Receipts, buyer agreement, issuing demand notes/ reminders, cancellation letters, stamp duty letters, bank NOC etc, to existing client • Accepting application forms for new bookings and ensuring that the booking form is logged in and the welcome email is sent to the client • Constantly talking to defaulters and understanding the problems and putting forward the case to the management if required. • Providing timely updates to the clients regarding the project status. • Handling customer queries of walk-in customers over the phone and via emails at various stages of projects. • Build and maintain relationships with key customers. • Quickly and efficiently resolve customer complaints by providing an appropriate solution.

More about this CRM Executive job

Wishluv Buildcon is aggressively hiring for the job profile of CRM Executive at Patna in Boring Road locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 16,500 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Patna to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Patna at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 19-Jan-2023. For more details, download apna app and find Full Time jobs in Patna. Through apna, you can find jobs in 74 cities across India. Join NOW!