Telecaller

Work From Home Telecaller Job Description

A Work From Home Telecaller is responsible for managing inbound and outbound calls remotely. The role involves reaching out to potential customers, explaining products or services, generating leads, resolving queries, and maintaining strong customer relationships—all while working from the comfort of home.

Key Responsibilities:

• Make outbound calls to prospective and existing customers.
• Explain company products/services clearly and convincingly.
• Handle inbound customer queries and provide accurate information.
• Generate sales leads and follow up with customers.
• Maintain proper call records and update databases daily.
• Meet daily/weekly/monthly targets while working independently.

Requirements & Skills:

• Excellent communication skills in [English/Hindi/Regional language].
• Laptop/desktop with stable internet connection.
• Basic computer knowledge (MS Office, CRM, email handling).
• Self-motivated, disciplined, and target-driven.
• Prior telesales/customer service experience preferred but not mandatory.

Benefits:

• Flexible working hours.
• Work from the comfort of home.
• Attractive salary + incentives based on performance.