BPO TRAINER

Credicus Business Services

Ambegaon Budruk, Pune Region

₹15,000 - ₹25,000 monthly*

Fixed

15000 - ₹22000

Average Incentives*

3,000

Earning Potential

25,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

6 applicants

Benefits include: PF, ESI (ESIC)

Job Description

BPO Trainer

Location: Ambegaon

Experience: 1–3 years (BPO Training preferred)

Responsibilities:-

  • Train new hires on process knowledge, communication skills, and product basics.
  • Deliver classroom and on-floor training as required.
  • Prepare training materials, assessments, and SOPs.
  • Track trainee performance and provide clear, constructive feedback.
  • Coordinate with Operations, HR, and Quality teams.
  • Maintain training reports, attendance, and performance data.
  • Conduct refresher sessions and support employees during OJT.
  • Identify training gaps and suggest improvement plans.

Skills:-

  • RequiredStrong communication and presentation skills.
  • Good understanding of BPO processes (Inbound/Outbound/Customer Service).
  • Ability to handle trainee groups confidently.
  • Proficiency in MS Office (Excel & PPT).
  • Good observation and feedback skills.

Qualification:-

  • Graduate/Undergraduate with relevant experience.
  • Minimum 1 year of experience as a Trainer (BPO preferred).

Salary:- Up to 23,000 + Incentives


If You Are Interested..

Call Or WhatsApp

HR Vedanti:-9545686048

Job role

Work location

Credicus Business Services Pvt Ltd, Navale Bridge, opp. to Podar School Katraj, Ambegaon Budruk, Pune, Maharashtra, India Ambegaon Budruk, Pune Region

Department

Teaching & Training

Role / Category

Corporate Training

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Training, Training management, Training and support, Training program, Corporate training, Provide training

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Credicus Business Services

Address

Credicus Business Services Pvt Ltd, Navale Bridge, opp. to Podar School Katraj, Ambegaon Budruk, Pune, Maharashtra, India Ambegaon Budruk, Pune Region

Job posted by Credicus Business Services

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