● Manage all operations related to ES (Express Stores) for Blinkit in the designated region/location - full ownership of the express stores operational SLA and metrics.

●Lead all aspects of express stores operations including but not limited to inbound, inventory, last mile operations, manpower management, rostering and training.

●Ensure implementation and adherence to all SOPs as part of express stores operations.

●Performance monitoring and collaborating with operation teams on operational/customer experience metrics, including root cause analysis of problems and planning corrective actions.

●Lead, manage, and motivate a full express stores team within a time-sensitive and demanding operational environment.

●Ensuring safety & quality compliance across the premises.

●Expansion planning and budgeting.

●Communicate and negotiate with suppliers and vendors to land more profitable deals.

●Find cost-effective solutions for supply chain processes.

●Maintain supply chain inventory and records.

●Collaborate with other departments, such as Operations and Finance, to create effective business plans.

●Process enhancement improving SLA and rest factors.

●Analysing supply chain data and performance.