Customer Care Executive

Calling24O7 Bpo Service Pvt Ltd

Agarkar Nagar, Pune

₹10,000 - ₹18,000 monthly*

Fixed

10000 - ₹15000

Average Incentives*

3,000

Earning Potential

18,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 84% candidates in last 1 days

101 applicants

Benefits include: Overtime Pay, PF, Health Insurance

Job Description

Manage calls of the customers, post payment for documentation and

issuance of policy.

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer through open

and interactive communication

• Provide accurate, valid and complete information by using the right

methods and systems.

• Handle customer complaints, provide appropriate solutions and

alternatives within the time limits; follow up to ensure resolution.

• Keep records of customer interactions

• Take the extra mile to engage customers

• Ensure that customer are retained.

• Proven customer support experience or experience as a Client Service

Representative

• Track record of over-achieving quota

• Strong call handling skills and active listening.

• Customer orientation and ability to adapt/respond to different types

of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• Graduate and above

Job role

Work location

Calling24o7 BPO Services Pvt. Ltd. 1st Floor, Pride Parmar Galaxy, Parmar Trade Centre, Opp. GoldMart Jewellers, Next to Income Tax Office, Sadhu Vaswani Chowk, Pune 411001. Central Building, Pune

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Age limit

18 - 40 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Calling24o7 BPO Services Pvt. Ltd. 1st Floor, Pride Parmar Galaxy, Parmar Trade Centre, Opp. GoldMart Jewellers, Next to Income Tax Office, Sadhu Vaswani Chowk, Pune 411001.

About company

Name

Calling24O7 Bpo Service Pvt Ltd

Address

Calling24o7 BPO Services Pvt. Ltd. 1st Floor, Pride Parmar Galaxy, Parmar Trade Centre, Opp. GoldMart Jewellers, Next to Income Tax Office, Sadhu Vaswani Chowk, Pune 411001. Central Building, Pune

Job posted by Calling24O7 Bpo Service Pvt Ltd

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