Duties and Responsibilities: Maintaining customers focus on all times and answering to customer’s enquiries using the standard guidelines. Taking ownership of the complaint, queries and proactively following through to resolution. Making ensure that all customer’s queries are well-invested and resolved, and escalating queries if appropriate to supervisor Maintaining working cognition of each customer service process for various market segments and communicating issues to team manager. Assisting management and Team manager with any assigned special projects and providing backup to the team when required.

More about this Chat Support Executive job

Interactive Global Solution is aggressively hiring for the job profile of Chat Support Executive at Pune in Manik Bagh locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 8,000 INR and can go up to 10,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM - 6:00 PM and will have 5 working days i.e., Monday to Friday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 12-Jul-2021. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!