Computer skills – use of such programs as Microsoft Word and Outlook is important for customer relationship managers, as they often correspond with clients and customers via email or written documentation Product/service knowledge – from common issues to upgrades, a customer relationship manager must consistently keep up with changes and other details about the products and services offered by their company Communication skills – perhaps the most crucial skills for customer relationship managers are speaking, writing, and listening so they can hear customers’ suggestions and complaints and respond accordingly Customer service – customer relationship managers must continually be cognizant of the needs of their customers and apply methods for ensuring total customer satisfaction and problem resolution Team collaboration – sometimes it takes a village to build a long-lasting relationship with customers, so these managers must work with executives, salespeople, and other customer service personnel to maintain a healthy relationship with customers Time management – responding to customers in a timely manner and resolving issues quickly goes a long way toward building lasting relationships, so it’s imperative that customer relationship managers have strong time management skills Presentation skills – the ability to discuss and describe products and services clearly and concisely is beneficial in this position Negotiation skills – customer relationship managers often employ this skill to explain the benefits of their products and services and, if necessary, make concessions to retain clients

More about this Customer Relationship Manager job

Nmagik Pvt.Ltd. is aggressively hiring for the job profile of Customer Relationship Manager at Pune in Vimannagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9.00 AM to 6.00PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Jul-2021. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!