Provide quality customer service on every call. Required Candidate profile Excellent communication Skills Graduation is mandatory Moderate computer skills & Internet Knowledge of Microsoft Windows Knowledge of Microsoft Word Excellent Customer Service Skills Professional Phone Etiquette Excellent written communication and documentations skills Commitment to Team Success Perks and Benefits : PF + ESIC Job Title: Customer Service CONTACT PERSON Pranali HR @ 9930463108 whatsapp your Resume Graduate fresher and Graduate with 6 Months plus inbound . Experience Perks and Benefits: On time salary every month of 30th PF, ESIC & mediclaim facilities. Every year salary increment & promotion. Leaves benefits. Learning & development continuous training facilities. Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. Key Responsibilities Responsible for making outbound calls and regular follow up on leads assigned. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters Explaining the product features in detail and how to use the packages. Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages. Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and share it with the internal team. Strictly adhere to the process requirements Skill and Competencies required:Functional Business Knowledge Process Knowledge Product Knowledge Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Basic computer skills MS Excel, Word Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress Willingness to learn

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Matrimony is aggressively hiring for the job profile of Customer Service Executive at Pune in MG Road Pune Camp locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 11,200 INR and can go up to 14,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM - 6:00 PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 11-Dec-2021. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!