Hi, We require Graduate from any stream (preferred Science or engineering). PFB the JD for your reference: • Attending all Inbound & Outbound call and case management ie Clinics, Doctors , Professionals, internal team, Recipients (Patients). • Tracking Complaint and its resolution • Order to Cash process Management 1. Order entry 2. Order entry validation and booking 3. Order-related coordination activities with Finance and Logistics team • Co ordination with various stakeholders ie Finance, Logistics, Shared services • Tracking service failures, performing root cause analysis (RCA) and implementing corrective actions • Communication script monitoring management- email and calls • Customer facing role with strong verbal & written communication skills • Having prior experience of working on ERP/CRM systems. • Having technical knowledge

More about this Customer Support Order Management job

Bdo is aggressively hiring for the job profile of Customer Support Order Management at Pune in Shivaji Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 40,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM - 7:00 PM (DEPENDS ON WORK) and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 31-Jul-2021. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!