Hotel industry Job Responsibility • taking bookings and cancellations, usually by phone, email or face-to-face and recording the information on computer • checking in guests, allocating rooms and handing over keys • answering questions about hotel facilities and about local transport, places of interest and entertainment • dealing with special requests, such as room service, taxi bookings or wake-up calls • passing on messages to guests and taking mail for posting • passing on any guests' problems to the appropriate member of staff • answering the phone, operating the switchboard and dealing with the email and mail • checking out guests, adding up their bills and taking their credit, debit card or cash payments. Requirements • High school qualification or equivalent. • Previous hospitality experience would be advantageous. • Strong written and verbal communication skills. • Well-presented and professional appearance. • Competency with Microsoft Office. • Ability to learn on the job. • Excellent customer service skills. • Must have flexible hours.

More about this Guest Relation Executive job

The Emerald Resorts is aggressively hiring for the job profile of Guest Relation Executive at Pune in Somatane Phata locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 12,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9 AM - 6 PM and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Oct-2021. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!