Salesforce Consultant



Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Lead Consultant-Solution Architect

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant, Solution Architect!

At Genpact, we strive to continually provide our customers with the high level of service and convenience they’ve come to expect in a changing world. A key part of this mission is ensuring we have optimized IT infrastructure — and to do that, we need a qualified and dedicated solution architect. Preferred candidates will be skilled at identifying pain points and designing or modifying technical solutions to solve company problems. The solution architect will be deeply involved in daily work across all business units, regularly interacting with both stakeholders and subject matter experts. Develop an understanding of our existing IT infrastructure while actively searching for improvement areas Streamline workflows by implementing inventive technical solutions Engage with stakeholders, updating them on IT development processes and costs Drive organization-wide process optimization Meet short- and long-term business goals Evaluate existing and emerging technologies on a regular basis

Responsibilities • Design and test technical architecture • Connect with subject matter experts (SMEs) to identify problem areas • Propose IT solutions to company challenges • Develop and review code • Ensure comprehensive IT documentation • Partner with teams across business functions to drive organizational efficiency

Qualifications we seek in you! Minimum Qualifications • Excellent analytical skills • Knack for finding creative solutions • Solid understanding of IT topics • Keen attention to detail • Strong interpersonal skills • Excellent verbal and written communication skills

Preferred qualifications Familiarity with coding languages, operating systems, and databases

Understanding of process optimization and deployment

Experience working with various infrastructure platforms

Ability to organize and prioritize critical projects

Interest in new and developing technologies

Willingness to work closely with various business units

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job role

Work location



IT & Information Security

Role / Category

IT Consulting

Employment type

Full Time


Day Shift

Job requirements


Min. 1 year

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