Senior Collection Officer

Bajaj Finance Limited


Not disclosed

Work from Office

Full Time

Min. 12 years

Job Details

Job Description

National Lead - Debt Management Services - Two Wheeler Finance

Job Purpose“This position is open with Bajaj Finance Ltd.”
Duties and ResponsibilitiesProcess related• Managing the Soft BKT ( BKT 0) collections through team of ASM’s/COs/SCDMAs for the Zone.• Managing and improving DCC Business Contribution and supporting field for DCC Business –Zone 2 • Prepare zonal strategy to increase Business through Activities and DCC contribution in close interaction with BFL RMs & dealers and ensure execution through Area Sales Manager & team.• Responsible for 6 MOB collection & NS.• Travelling to critical and strategic locations on monthly basis to review the performance of each field location.• Periodic performance review of the ACM’s/CO’s & keeping close control to ensure the achievement of soft collection targets• Productivity mgmt. & put up for action against the low performer COs, DMAs (off rolls) • Periodic evaluation / correction of the field capacity as per the productivity Norms (Matrix)• Dealer Capacity Planning as per DCC Matrix.• Analyzing Collection Data for improving resolutions in the Zone . • Strategizing and ensuring smooth execution of the various strategies/drives Ofor day to day collection performance improvement and DCC Business in the Zone.• Monthly team meeting with respective states and management by exception to drill down Hub and channel level for performance review & setting the targets for the next month• Managing the Channel service escalations for Business/Collection issues.• Review low cash deposition channels & initiate legal for critical channels for resolution.

Job role

Work location

Pune Corporate Office - HO


Banking / Insurance / Financial Services

Role / Category

Lending Operations

Employment type

Full Time


Day Shift

Job requirements


Min. 12 years

About company


Bajaj Finance Limited

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