Receptionist
Webart Technology Private Limited
Receptionist
Webart Technology Private Limited
Kalyani Nagar, Pune
₹14,000 - ₹16,000 monthly
Fixed
₹14000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
Job highlights
26 applicants
Job Description
Job Title: Receptionist
Location: Kalyani Nagar, Pune
Position Type: Full-Time / Part-Time
Job Summary:
We are looking for a friendly and professional Receptionist with at least 1 year of experience in the hospitality industry to join our team. As the first point of contact for guests, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless guest experience from check-in to check-out. The ideal candidate will have strong communication skills, a welcoming demeanor, and a passion for delivering outstanding hospitality.
Key Responsibilities:
- Greet guests upon arrival and provide a warm, professional welcome.
- Manage the check-in and check-out process efficiently, ensuring accuracy in guest information and billing.
- Handle guest inquiries and complaints in a prompt and courteous manner, providing solutions or escalating as needed.
- Answer phone calls, respond to emails, and assist with reservations, cancellations, and room assignments.
- Maintain an organized and clean reception area, ensuring it reflects the hotel's standards.
- Coordinate with housekeeping and other departments to ensure guest requests are fulfilled in a timely manner.
- Provide guests with information about local attractions, transportation, and other services.
- Handle cash and process payments securely.
- Maintain guest records and ensure that all data is accurately entered into the hotel's system.
Qualifications:
- Minimum 1 year of experience as a receptionist, preferably in a hospitality setting (hotel, resort, etc.).
- Excellent communication and interpersonal skills with a strong customer-service orientation.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Proficiency in reservation systems and Microsoft Office suite.
- Knowledge of basic cash handling procedures.
- Problem-solving skills and the ability to stay calm under pressure.
- A professional appearance and positive attitude.
Job role
Work location
Kalyani Nagar, Pune, Maharashtra, India
Department
Admin / Back Office / Computer Operator
Role / Category
Front Office / Receptionist
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
Events & Banquet, Front Office & Guest Services, Front Office / Receptionist
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Webart Technology Private Limited
Address
Kalyani Nagar, Pune, Maharashtra, India
Job posted by Webart Technology Private Limited
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