Receptionist

Webart Technology Private Limited

Kalyani Nagar, Pune

₹14,000 - ₹16,000 monthly

Fixed

14000 - ₹16000

Earning Potential

16,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

26 applicants

Job Description

Job Title: Receptionist

Location: Kalyani Nagar, Pune

Position Type: Full-Time / Part-Time

Job Summary:

We are looking for a friendly and professional Receptionist with at least 1 year of experience in the hospitality industry to join our team. As the first point of contact for guests, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless guest experience from check-in to check-out. The ideal candidate will have strong communication skills, a welcoming demeanor, and a passion for delivering outstanding hospitality.

Key Responsibilities:

  • Greet guests upon arrival and provide a warm, professional welcome.
  • Manage the check-in and check-out process efficiently, ensuring accuracy in guest information and billing.
  • Handle guest inquiries and complaints in a prompt and courteous manner, providing solutions or escalating as needed.
  • Answer phone calls, respond to emails, and assist with reservations, cancellations, and room assignments.
  • Maintain an organized and clean reception area, ensuring it reflects the hotel's standards.
  • Coordinate with housekeeping and other departments to ensure guest requests are fulfilled in a timely manner.
  • Provide guests with information about local attractions, transportation, and other services.
  • Handle cash and process payments securely.
  • Maintain guest records and ensure that all data is accurately entered into the hotel's system.

Qualifications:

  • Minimum 1 year of experience as a receptionist, preferably in a hospitality setting (hotel, resort, etc.).
  • Excellent communication and interpersonal skills with a strong customer-service orientation.
  • Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
  • Proficiency in reservation systems and Microsoft Office suite.
  • Knowledge of basic cash handling procedures.
  • Problem-solving skills and the ability to stay calm under pressure.
  • A professional appearance and positive attitude.


Job role

Work location

Kalyani Nagar, Pune, Maharashtra, India

Department

Admin / Back Office / Computer Operator

Role / Category

Front Office / Receptionist

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Events & Banquet, Front Office & Guest Services, Front Office / Receptionist

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Webart Technology Private Limited

Address

Kalyani Nagar, Pune, Maharashtra, India

Job posted by Webart Technology Private Limited

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