Student Relationship Officer
Talentedge Education Ventures Pvt. Ltd.
Student Relationship Officer
Talentedge Education Ventures Pvt. Ltd.
Bavdhan Khind / Chandni Chowk, Pune
₹15,000 - ₹22,000 monthly
Fixed
₹15000 - ₹22000
Earning Potential
₹22,000
Job Details
Interview Details
Job Highlights
Fast HR reply
41 applicants
Job Description
Job Description: -Following an escalation matrix for customer service using TAT based approach -Taking call escalations and reaching out to customers who have emailed their escalations -Understand and resolve the queries of customer over the call, emails and chats. -Will be responsible for collection of the pending fees. -To be in constant touch with the students to ensure that they complete the course in timely manner. indicators (KPIs) -Preparing reports for your Line Manager on performance against these KPIs Requirement: - Graduate with excellent communication skills. - Should be a customer centric and approachable individual. - Experience in customer service will be an added advantage
More about this Student Relationship Officer job
Talentedge Education Ventures Pvt. Ltd. is aggressively hiring for the job profile of Student Relationship Officer at Pune in Bavdhan Khind / Chandni Chowk locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Sep-2022. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Freshers can apply
Education
Graduate
English Level
Good (Intermediate / Advanced) English
Job Role
Department
Customer Support
Employment Type
Full Time
Role / Category
Customer Support - BPO / Voice / Blended
Shift
Day Shift
Interview & address details
Work Location
Talentedge Tower, Plot No. 4, Survey No. 5, Pakharbaug Society, Lantana Gardens, Bavdhan, Pune, Maharashtra 411021, India Bavdhan Khind / Chandni Chowk, Pune
Interview mode
In person
Interview address
Talentedge Tower, Plot No. 4, Survey No. 5, Pakharbaug Society, Lantana Gardens, Bavdhan, Pune, Maharashtra 411021, India Pune
Job posted by Talentedge Education Ventures Pvt. Ltd.
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