Student Relationship Officer

Talentedge Education Ventures Pvt. Ltd.

Bavdhan Khind / Chandni Chowk, Pune

₹15,000 - ₹22,000 monthly

Fixed

15000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

Fast HR reply

41 applicants

Job Description

Job Description: -Following an escalation matrix for customer service using TAT based approach -Taking call escalations and reaching out to customers who have emailed their escalations -Understand and resolve the queries of customer over the call, emails and chats. -Will be responsible for collection of the pending fees. -To be in constant touch with the students to ensure that they complete the course in timely manner. indicators (KPIs) -Preparing reports for your Line Manager on performance against these KPIs Requirement: - Graduate with excellent communication skills. - Should be a customer centric and approachable individual. - Experience in customer service will be an added advantage

More about this Student Relationship Officer job

Talentedge Education Ventures Pvt. Ltd. is aggressively hiring for the job profile of Student Relationship Officer at Pune in Bavdhan Khind / Chandni Chowk locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Sep-2022. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Talentedge Tower, Plot No. 4, Survey No. 5, Pakharbaug Society, Lantana Gardens, Bavdhan, Pune, Maharashtra 411021, India Bavdhan Khind / Chandni Chowk, Pune

Interview mode

In person

Interview address

Talentedge Tower, Plot No. 4, Survey No. 5, Pakharbaug Society, Lantana Gardens, Bavdhan, Pune, Maharashtra 411021, India Pune

Job posted by Talentedge Education Ventures Pvt. Ltd.

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