• Graduate in Engineering / Computer science / Information systems Location: Pune Work Experience: 4-6 years relevant experience Joining Date: ASAP Summary: we are looking for an expert candidate with experience in Solution Manager. The position needs person with strong technical knowledge & problem identification & resolution skills to support business operation. Role Requirement: • Strong experience in Solman 7.2 • Strong experience in SAP Solution Manager, and specialization in Application Life Cycle • Has worked on Focused Insight – Tactical and OCC Dashboards • Configuration of SAP Solution Manager o Incident Management (ITSM) o Change Request Management (CHARM) o Business Process Monitoring/ Business Process Analytics o CCLM (Custom Code Management) o System Monitoring, ICMON and PI Monitoring o Solution Documentation with standard blueprint Import Best Practice. o Project Roadmap Creation o MOPZ and EWA configuration of managed system o E2E, RCA • Production Support and resolution of Solution Manager issues on daily basis. • Should have worked in Event Management process Set up and maintenance • Have knowledge of integration with Service Management tools like Service Now • Customization for Charm and ITSM as per Client Requirement. • Solution Document Process Mapping and creating Blueprint hierarchy as per client requirement. • Experience for troubleshooting in Root Cause Analysis. • Experience on SLD Configuration, CCMS, SMD Agent and Wily • Experience of System Preparation, Basic Configuration & Managed system configuration • Should have end to end implementation experience with SAP Solution Manager. • Has worked on Focused Build and Insights • Experience in FRUN, Cloud ALM is an added advantage • Provides ideas for Automation and Innovation in areas of Solution Manager • Support IT audit activities, analyze results and provide remediation which results in improved compliance to standards and controls for all internal and external regulatory requirements. Desired Skills and Experience • 4 or more years of experience managing SAP technologies as SolMan Consultant and basis administrator in a medium or large size firm. • Acts as a mentor for the team members in the team in area of expertise • Must be capable of working flexible hours sometimes under pressure of aggressive deadlines. • Must have strong technical foundation and strong problem-solving skills. • Proficient understanding of SAP technologies and applications. Personal Skills: • Self-starter with ability to acquire new skills autonomously. • Strong oral and written communication skills, strong interpersonal, leadership, and team-building skills with the ability to interact effectively with all levels of the organization. • Ability to handle multiple priorities, communicate task status clearly and meet deadlines with minimal supervision. • Flexibility to travel to customer sites is must (both in India and other countries) Education: • Graduate in Engineering / Computer science / Inform

More about this Tech Support Executive job

Can Descent Recruiters is aggressively hiring for the job profile of Tech Support Executive at Pune in RTO Pune locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 50,000 INR and can go up to 60,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 09:30 AM to 06:30 PM and will have 5 working days i.e., monday - friday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 30-Dec-2021. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!