Personal Skills: 1) Good communication 2) Quick learner & logical thinking ability 3) Excellent listening & questioning skills 4) The ability to interact confidently with clients to establish what the problem is and explain the solution. 5) The ability to work well in a team 6) Problem solving skills 7) Resolving network issues 8) Handling client & solving problems with proper solution. 9) Leadership quality. 10) Ticketing documentation 11) Understanding of KPI and completion of KRA Job description: 1) Understanding of VoIP protocols 2) ISP Router configuration 3) Basic Knowledge of networking 4) Basic knowledge of CRM 5) IP addressing 6) Subneting 7) Basic knowledge of networking protocols 8) NAT and PAT 9) LAN troubleshooting 10) Topology

More about this Technical Support Manager job

Discreet is aggressively hiring for the job profile of Technical Support Manager at Pune in Baner Gaon locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10 AM - 6:30 PM and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-Mar-2022. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!