Talentedge: Talentedge is an Ed-tech firm that is changing the way India learns. The first to introduce live and interactive learning in digital format, Talentedge offers courses jointly with Worlds leading institutes and corporates. Talentedge partners with top Indian & International institutes including IIT, IIM, XLRI, Symbiosis, KL University, and few more and also with renowned Corporates CNX, CAPITA, SHRM and others. Its ability to recreate classroom type interactions in the Virtual World has struck a chord with over 3,00,000 individuals and corporate learners. It initiates industry-relevant learning by bringing eminent subject experts into online education. Talentedge is one of the first Ed-tech organizations to be credited with an ISO: 9001-2008 certification.  Job Description: -Following an escalation matrix for customer service using TAT based approach -Taking call escalations and reaching out to customers who have emailed their escalations -Understand and resolve the queries of customer over the call, emails and chats. -Will be responsible for collection of the pending fees. -To be in constant touch with the students to ensure that they complete the course in timely manner. indicators (KPIs) -Preparing reports for your Line Manager on performance against these KPIs Requirement: - Graduate with excellent communication skills. - Should be a customer centric and approachable individual. - Experience in customer service will be an added advantage.

More about this Telecaller job

Wercatalyst is aggressively hiring for the job profile of Telecaller at Pune in Bavdhan Khind / Chandni Chowk locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 12,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9:30 AM - 6:30 PM and will have 5 working days i.e., Monday - Friday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Pune at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 08-Dec-2021. For more details, download apna app and find Full Time jobs in Pune. Through apna, you can find jobs in 74 cities across India. Join NOW!