BPO Telecaller

Fortumex Enterprises

Work from home

₹12,000 - ₹20,000 monthly*

Fixed

12000 - ₹15000

Average Incentives*

5,000

Earning Potential

20,000

You can earn more incentive if you perform well

Part Time

Full Time

Min. 1 Years

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

500+ applicants

Benefits include: Weekly Payout, Flexible Working Hours

Job Description

Job Title: Appointment Setter

Job Summary: We are currently seeking an enthusiastic and driven individual to join our team as an Appointment Setter. In this role, you will be responsible for contacting potential clients, qualifying leads, and scheduling appointments for our sales team. Your primary objective will be to generate a steady stream of qualified appointments to help drive sales and business growth.

Key Responsibilities:

  1. Lead Qualification: Contact potential clients via phone, email, or other communication channels to qualify leads and determine their interest in our products/services.
  2. Appointment Scheduling: Schedule appointments for sales representatives with qualified leads, ensuring alignment with the sales team's availability and objectives.
  3. Follow-up: Follow up on leads generated through various channels, including inbound inquiries, marketing campaigns, and referrals, to schedule appointments or gather additional information.
  4. Database Management: Maintain accurate records of leads, contacts, and appointments in the CRM system, ensuring data integrity and completeness.
  5. Communication: Clearly and effectively communicate product/service offerings, value propositions, and appointment details to prospective clients.
  6. Sales Support: Provide support to the sales team by coordinating schedules, preparing necessary materials for appointments, and ensuring smooth handover of leads.
  7. Performance Tracking: Monitor and track key performance metrics, such as appointment conversion rates, lead-to-opportunity ratio, and appointment attendance, and provide regular reports to management.
  8. Customer Relationship Management: Build and maintain positive relationships with prospective clients, demonstrating professionalism, courtesy, and responsiveness in all interactions.
  9. Feedback and Improvement: Provide feedback to the marketing and sales teams regarding lead quality, customer preferences, and areas for process improvement.
  10. Adherence to Policies: Adhere to company policies, procedures, and ethical standards, ensuring compliance with all relevant regulations and guidelines.

Requirements:

  • Proven experience as an appointment setter, telemarketer, or in a similar role, preferably in a sales or marketing environment.
  • Excellent communication and interpersonal skills, with the ability to engage and build rapport with prospects effectively.
  • Strong organizational and time management abilities, with the capacity to prioritize tasks and manage multiple appointments concurrently.
  • Proficiency in using CRM software and other sales tools for lead management and appointment scheduling.
  • Results-oriented mindset, with a track record of meeting or exceeding targets and objectives.
  • High school diploma or equivalent; additional qualifications in sales or marketing will be advantageous.

Benefits:

  • Competitive salary with performance-based incentives.
  • Opportunities for career growth and advancement within the organization.
  • Comprehensive training and ongoing support to enhance skills and knowledge.
  • Positive and collaborative work environment with a focus on teamwork and success.
  • Health insurance, retirement plans, and other benefits as per company policy.

If you possess a proactive attitude, excellent communication skills, and a passion for driving business growth through effective appointment setting, we invite you to apply for the Appointment Setter position and join our dynamic team.

Job role

Department

Advertising / Communication

Role / Category

Corporate Communication

Employment type

Full Time & Part Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Telesales, Field Sales, Sales Management, Corporate Communication, Enterprise & B2B Sales

English level

Basic English

Degree/ Specialisation

Any BCA, Any B.A, Any Bachelor, Any BBA (Hons.) (Atleast one)

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Fortumex Enterprises

Address

Fortumex Corporate Advisory, Chock, above Rajpath Point, near Ambdkar, Madhav Park, Punit Nagar, Mavdi, Rajkot, Gujarat, India

Job posted by Fortumex Enterprises

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