Job Title: Receptionist cum Telecaller

Employment Type: Full-time

Experience Required: 0-1+ year in customer-facing or telecalling roles (Healthcare/Aesthetic clinic experience preferred)

About Us:

Eterna Belle Aesthetic Clinic is a premium skin, hair, and laser aesthetics center committed to enhancing confidence through personalized and technology-driven care. We believe that the first interaction sets the tone, and we’re looking for a warm, organized, and proactive Receptionist cum Telecaller to be the face and voice of our clinic.

Key Responsibilities:

Front Desk Duties:

• Welcome clients with warmth and professionalism
• Manage appointment scheduling and client check-ins/check-outs
• Maintain client records and ensure smooth front desk operations
• Ensure the reception area is tidy, welcoming, and presentable at all times

Telecalling Duties:

• Call prospective and existing clients to confirm appointments and follow-up on treatments
• Handle inbound inquiries and explain services confidently
• Maintain a calling database, follow-up logs, and call performance reports
• Educate potential clients about our services and offers with a customer-centric approach
• Key Skills Required:Excellent communication (English, Hindi, and/or local language)
• Pleasant personality and grooming
• Customer service orientation
• Basic computer and data entry skills (Excel, CRM or clinic software preferred)
• Ability to multitask, handle pressure, and maintain professionalism

What We Offer:

• Competitive salary
• Professional and supportive working environment
• Training on skin/hair/laser treatments and CRM tools
• Growth opportunities within the aesthetics industry