Customer Support Associate

Essar Insurance Consultants

Ashok Nagar , Ranchi

₹18,000 - ₹22,000 monthly

Fixed

18000 - ₹22000

Earning Potential

22,000

Work from Office

Full Time

Min. 3 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

Fast HR reply

68 applicants

Job Description

We are looking for an outgoing customer service associate to assist our customers with product inquiries in a proficient and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and Services issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Educational Background: 1. B.E / B.TECH CSIT/MCA/M.sc IT/ BCA IT/B.sc IT or (BBA, BBM, MBA Etc.) 2. Must Be from CBSE/ICSE Schooling Background with Good Academics. 3. Excellent writing Skills & Typing accuracy in English Mandatory. 4. System Proficiency mandatory. 5. MS office Package proficiency. Experience Preferred: - BPO & Telecom Industry Team Leader Experience Preferred. - Must be from a Management Background for Training & Development Purpose. Customer Service Associate Responsibilities 1+ years of customer service experience, preferably in a related field. Proficient computer skills. Excellent phone etiquette. Excellent communication skills, both verbal and written. Strong people skills. Ability to Honor Details Ability To Multi Task - Receiving calls of customers -Make a note of the queries and communicate with the team.

More about this Customer Support Associate job

Essar Insurance Consultants is aggressively hiring for the job profile of Customer Support Associate at Ranchi in Ashok Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 18,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Ranchi to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ranchi at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 31-Aug-2022. For more details, download apna app and find Full Time jobs in Ranchi. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 3 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

4 B ,Maple Plaza Opp. Road No.02, Ashok Kunj, Harmu Housing Colony, Ashok Nagar, Ranchi, Jharkhand 834002, India Ashok Nagar , Ranchi

Interview mode

In person

Interview address

4/B Maple Plaza Opp. Road No.02, Ashok Kunj, Ashok Nagar, Ranchi, Jharkhand 834002, India Ranchi

Job posted by Essar Insurance Consultants

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