Guest Relations Executive
Hotel Arya
Guest Relations Executive
Hotel Arya
Lalpur, Ranchi
₹18,000 - ₹28,000 monthly
Fixed
₹18000 - ₹28000
Earning Potential
₹28,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
175 applicants
Job Description
The Guest Relationships Excecutive (GRE) is a junior management level post which acts the major first point of contact between the guests and the Hotel management team. The role includes responsibility for overall guest satisfaction, data collection of key metrics for the same and any guest conflict resolution.
Strong communication skills is the necessary requirement for the job. Additionally, knowledge of hotel management software IDS is preferred.
Job role
Work location
Hotel Arya, Hazaribag Road, Burdwan Compound, Lalpur, Ranchi, Jharkhand, India
Department
Restaurant / Hospitality / Tourism
Role / Category
Hospitality Management
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Past role/category experience
Events & Banquet, Advertising & Creative, Hospitality Management, Tourism Services, Front Office & Guest Services
Skills
Customer service, Customer retention, Answering questions, Resolve conflicts, Conflict resolution
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
B.Sc in Hospitality and Hotel Administration/ Hotel and Hospitality Management, M.Sc in Tourism and Hospitality Management, Bachelor in Hotel Management & Catering Technology/ Hospitality Management (Atleast one)
Gender
Any gender
About company
Name
Hotel Arya
Address
Hotel Arya, Hazaribag Road, Burdwan Compound, Lalpur, Ranchi, Jharkhand, India
Job posted by Hotel Arya
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