Guest Relations Executive

Hotel Arya

Lalpur, Ranchi

₹18,000 - ₹28,000 monthly

Fixed

18000 - ₹28000

Earning Potential

28,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

171 applicants

Job Description

The Guest Relationships Excecutive (GRE) is a junior management level post which acts the major first point of contact between the guests and the Hotel management team. The role includes responsibility for overall guest satisfaction, data collection of key metrics for the same and any guest conflict resolution.


Strong communication skills is the necessary requirement for the job. Additionally, knowledge of hotel management software IDS is preferred.

Job role

Work location

Hotel Arya, Hazaribag Road, Burdwan Compound, Lalpur, Ranchi, Jharkhand, India

Department

Restaurant / Hospitality / Tourism

Role / Category

Hospitality Management

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Advertising & Creative, Events & Banquet, Hospitality Management, Tourism Services, Front Office & Guest Services

Skills

Customer service, Customer retention, Answering questions, Resolve conflicts, Conflict resolution

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

B.Sc in Hospitality and Hotel Administration/ Hotel and Hospitality Management, M.Sc in Tourism and Hospitality Management, Bachelor in Hotel Management & Catering Technology/ Hospitality Management (Atleast one)

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Hotel Arya, Hazaribag Road, Burdwan Compound, Lalpur, Ranchi, Jharkhand, India

About company

Name

Hotel Arya

Address

Hotel Arya, Hazaribag Road, Burdwan Compound, Lalpur, Ranchi, Jharkhand, India

Job posted by Hotel Arya

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