Telecaller

Techtiq Solutro

Ratu Road , Ranchi

₹10,000 - ₹20,000 monthly

Fixed

10000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 3 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

Fast HR reply

38 applicants

Job Description

CALL OFFICER Job Description: We are looking for a Call Center Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and our customer satisfaction. Educational Qualifications: • Any Masters or Graduation/ Graduation in counselling or psychotherapy or geriatrics or social work. Skills & Requirements • Excellent communication skills. • Counselling. • Telephone etiquette. • Empathy. • Listening skills. • Patience and politeness with elderly persons. • Decision making. • Relationship building. • Fluency in English, Language of the state and Hindi. • Experience in working at any of the response systems/ health emergency. Connect Centre/other call center. • 3 years, preferably counselling experience or working with the elderly. • Freshers are also welcome if found bright for not more than 50% of positions. Work Responsibilities • Person will be responsible for attending the calls made to the helpline number. • Person will be responsible to quickly assess the genuine/serviceable calls. • Person will be responsible for responding to the calls made by the elderly to the helpline number. • Person will be required to ask the right questions to validate the calls. • Understand the requirements of the elderly persons and respond appropriately. • Persons will be required to coordinate with concerned official or person to support the elderly who ever calls to helpline. • Person will be required to ask the right questions to validate the calls. • Understand the requirements of the elderly persons and respond appropriately. • Person will be required, wherever necessary, to coordinate with the field teams Where actions are required to be taken on the ground and follow up for closure of action. • Person will be required to create appropriate documentation, protocols, processes etc. for effectively handling the requests. • Person will be required to generate necessary reports and case studies regarding the calls

More about this Telecaller job

Techtiq Solutro is aggressively hiring for the job profile of Telecaller at Ranchi in Ratu Road locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 10,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Ranchi to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ranchi at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 14-Jul-2022. For more details, download apna app and find Full Time jobs in Ranchi. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 3 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Sales & BD

Employment Type

Full Time

Role / Category

Telesales

Shift

Day Shift

Interview & address details

Work Location

Baba Enclave Ratu Road , Ranchi

Interview mode

In person

Interview address

Baba Enclave Ranchi

Job posted by Techtiq Solutro

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