QA / QC Manager

Job Title: Head – Quality Control (QC)

Name of the Post: QC HEAD

Department: Manufacturing

Location: Sonipat, Haryana

Reports To: Plant Head

Position Overview

The Head of Quality Control is responsible for leading and managing all quality control and assurance activities across the manufacturing facility. This role ensures that all products meet internal standards and external regulatory requirements, while driving continuous improvement initiatives to enhance product quality, process efficiency, and customer satisfaction.

Key Responsibilities

1. Quality Strategy and Leadership

·        Develop and implement the company’s quality control strategy in line with business objectives and regulatory requirements.

·        Lead and manage the QC team, ensuring alignment with company goals and fostering a culture of quality and continuous improvement.

·        Set up and review Key Performance Indicators (KPIs) for quality performance.

2. Quality Control Operations

·        Oversee all incoming, in-process, and final product inspections, testing, and documentation.

·        Ensure adherence to specifications, sampling plans, and test procedures.

·        Manage laboratory operations, including calibration, equipment maintenance, and validation.

·        Ensure traceability of materials and finished goods.

3. Compliance and Standards

·        Ensure compliance with national/international quality standards (e.g., ISO 9001, ISO 14001, GMP, HACCP, etc., as applicable).

·        Interface with external auditors, certification bodies, and regulatory agencies.

·        Maintain and regularly review SOPs, quality manuals, and control procedures.

4. Problem Solving and Root Cause Analysis

·        Investigate product non-conformities, customer complaints, and deviations.

·        Lead cross-functional root cause analyses and implement corrective and preventive actions (CAPA).

5. Continuous Improvement

·        Drive initiatives for process optimization and waste reduction.

·        Collaborate with R&D, production, and procurement teams to improve quality at source.

·        Introduce new testing technologies and statistical quality control tools.

6. Team Management

Train, and mentor QC staff to ensure high technical competency.

Qualifications & Experience

·        Bachelor’s or Master’s degree in Engineering, Chemistry, or related field.

·        Minimum 10–15 years of experience in Quality Control

·        Proven experience with quality systems implementation, audits, and certification processes.

·        Strong understanding of analytical testing, process validation, and regulatory compliance.

·        In-depth knowledge of QA/QC methodologies, tools, and standards.

·        Data-driven decision-making.

·        High integrity and attention to detail.

·        Compliance audit scores.